Last updated: 25 September 2026.
This notice is issued under Article 10 of the Turkish Personal Data Protection Law No. 6698 for visitors, demo requesters and customers of Medyasyon.
1. Data controller
- Data controller: Medyasyon Bilgi ve İletişim Teknolojileri Tic. Ltd. Şti.
- Address: Sanayi Mahallesi, Fevzi Çakmak Caddesi No: 32, İzmit, Kocaeli, Türkiye
- Phone: +90 530 545 57 95
- WhatsApp: +90 530 545 57 95
- E-mail: iletisim@medyasyon.com
- Website: https://www.medyasyon.com
- Tax office: Tepecik
- Tax number: 6141472772
2. Purposes
We process identity, contact, request, billing and limited technical data to answer enquiries, perform distance sales, issue invoices, provide support, meet legal duties and keep the website secure. If you talk to the virtual operator, your voice, the conversation transcript and the page you started from are processed to answer your questions and, with your consent, to record your request. Optional marketing requires separate explicit consent.
3. Method and legal basis
Data is collected electronically through forms, checkout, server logs and voice or written conversations with the virtual operator. The virtual operator is an AI assistant; it starts only when you open it and does not take decisions about you. Legal bases include explicit consent (Art. 5/1) and the exceptions in Art. 5/2 (legal obligation, contract, establishment of a right, and legitimate interests).
4. Recipients and retention
Recipients may include PAYTR for stored-card and recurring billing, ElevenLabs for the virtual operator’s voice and conversation infrastructure, hosting and e-mail providers, advisers and public authorities where required. Virtual operator conversations are processed on ElevenLabs servers outside Türkiye; this transfer is carried out in accordance with the conditions of KVKK Article 9. Retention follows the periods in the Privacy.
5. Your rights
You may exercise the rights in KVKK Article 11 by e-mailing iletisim@medyasyon.com. Full processing details are published in the privacy policy.